• Unit 3/25 Philip Highway, Elizabeth, SA 5112
  • + 61 8 70094294
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  • About Us
  • Our Services
    • Comprehensive Eye Exams
    • Eye Care For Children
    • Affordable Glasses
    • Diagnostic Imaging
    • Ocular Disease Services
    • Red Eye
  • Contact Us
    • Refer a Patient
    • Patient Feedback
Menu
  • About Us
  • Our Services
    • Comprehensive Eye Exams
    • Eye Care For Children
    • Affordable Glasses
    • Diagnostic Imaging
    • Ocular Disease Services
    • Red Eye
  • Contact Us
    • Refer a Patient
    • Patient Feedback
BOOK APPOINTMENT
  • + 61 8 70094294
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84083081_110493240527964_2866426878036541440_n - Copy
  • Unit 3/25 Philip Highway, Elizabeth, SA 5112
  • + 61 8 70094294
Facebook-f Instagram
  • About Us
  • Our Services
    • Comprehensive Eye Exams
    • Eye Care For Children
    • Affordable Glasses
    • Diagnostic Imaging
    • Ocular Disease Services
    • Red Eye
  • Contact Us
    • Refer a Patient
    • Patient Feedback
Menu
  • About Us
  • Our Services
    • Comprehensive Eye Exams
    • Eye Care For Children
    • Affordable Glasses
    • Diagnostic Imaging
    • Ocular Disease Services
    • Red Eye
  • Contact Us
    • Refer a Patient
    • Patient Feedback

Book Appointment

Reach Us

  • Phone
    + 61 8 70094294
  • Address:
    Unit 3/25 Philip Highway, Elizabeth, SA 5112
  • Email:
    elizabetheyecare
    @aco.org.au

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We acknowledge the Kaurna people as the Traditional Owners and Custodians of the land on which we work. We also pay our respects to their Elders – past, present and emerging. 

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Patient Feedback

    Elizabeth Eye Care welcomes feedback from patients, their families or their
    carers about the quality of care that is provided within our optometry clinics.

    Patient feedback is important to us. It helps us to identify ways in which we can improve our services to the community. Patients and their families are encouraged to provide suggestions, compliments, concerns and complaints and there are a number of ways this can occur.

    Name of person providing feedback (optional)

    Type of feedback (please tick)

    Details of feedback

    Date of service or activity (if known)

    If you have a complaint, do you want to be contacted further about this?

    Are you a (please tick)

    What happens next?
    Compliments and suggestion will be forwarded to the relevant staff members. If your feedback is
    a complaint and you have nominated to be contacted, you will receive a response from the
    Australian College of Optometry within 4 to 6 weeks. The information contained on this form will be kept confidential. The personal information will not be used for anything other than the specific purpose for which you supply it.

    If you are not satisfied with the outcome of your complaint to the ACO, it is your right to make a complaint to the Health Complaints Commissioner. The Commissioner is an independent statutory authority established to receive complaints regarding health service providers in Victoria. For further details contact 1300 582 113 or visit https://www.hcc.vic.gov.au In South Australia, complaints should be directed to the Health and Community Services Complaints Commissioner https://www.hcscc.sa.gov.au

    Refer A Patient

    The Elizabeth Eye Care (EEC) welcomes referrals from doctors, optometrists and other health professionals. To refer a patient to Elizabeth Eye Care you can either complete the form below or upload your own referral document. If you prefer, you can fax us on 7009 4229. Optometrists can also refer to EEC via Oculo by searching Elizabeth Eye Care or Tristan Glover. 

      Upload a Referral Document

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